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Falkin uses secure API connections to integrate with your existing backup platforms. Simply provide your API credentials through our encrypted setup process, and we'll handle the rest. Your credentials are stored using bank-level encryption and never leave our secure infrastructure.

Absolutely. We use enterprise-grade security including AES-256 encryption for data at rest and in transit, SOC 2 Type II compliance, and regular third-party security audits. We never store actual backup data - only status information and metadata.

Yes! Our Professional and Enterprise plans include white-labeling options. You can customize the dashboard with your logo, colors, and even use a custom domain to provide a seamless experience for your clients.

We currently support Veeam, Datto BCDR, and Acronis Cyber Backup, with more platforms being added regularly. Our roadmap includes AWS Backup, Azure Backup, Synology Active Backup, Commvault, and N-able Cove. Need a specific platform? Let us know!

Most MSPs are up and running within 15 minutes. Simply sign up, connect your first backup platform using the guided setup, and start monitoring. No complex installations or infrastructure changes required.

Falkin immediately alerts you through your preferred channels (email, SMS, or push notifications). You can also configure automatic ticket creation in your PSA system. Our smart alerting reduces false positives by understanding retry patterns and temporary failures.

Yes! Falkin includes customizable report templates that you can brand and schedule. Generate executive summaries, detailed backup histories, or compliance reports with just a few clicks.

Yes, we provide a comprehensive REST API that allows you to integrate Falkin with your existing tools and workflows. Full API documentation is available to all subscribers.